1. When can you arrange shipment?

    For machines available in stock, the shipment can be arranged within 15 days after getting advance payment or L/C;
    For machines non available in stock, the shipment can be arranged with 60 days after getting advance payment or L/C.

2. What can you do if my machines have problems?

    1) We can send you free components if machines are in warranty period;
    2) 24 hours service on line;
    3) We can assign our engineers to serve you if you want.

3. Do you provide machine operation training?

    Yes. We can send professional engineers to the working site for machine's installation, commissioning and operation training.

4. Which machine model shall I choose when I purchase from you?

    Please share us your material size and your processing request, then we will recommend our machine most suitable and most cost effective for your work demand.

5. What's your machine's market share in China?

    Our market share in China is about 70%+, and we've exported to 50+ countries across the globe market, since year 1998.